Effective Date: March 1, 2025
Welcome to the Pantogar UAE website (“Website”), operated by Lunatus Healthcare (“we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website. By accessing or using our Website, you agree to the terms of this Privacy Policy.
- Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and other contact details provided when you register, subscribe, or make inquiries.
- Non-Personal Information: IP address, browser type, operating system, and browsing behavior collected through cookies and tracking technologies.
- Transaction Information: If you purchase products, we may collect payment details, billing information, and order history.
- Health-Related Information: If you voluntarily provide details about your hair health or concerns related to Pantogar usage, we may collect this information.
- How We Use Your Information
We use your information for the following purposes:
- To process transactions and fulfill orders
- To respond to inquiries and provide customer support
- To improve our Website, products, and services
- To send promotional emails, newsletters, and updates (you can opt out anytime)
- To comply with legal obligations and enforce our policies
- To analyze website traffic and usage patterns
- Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share it with:
- Service Providers: Third-party companies assisting in payment processing, order fulfillment, website hosting, and marketing.
- Legal Compliance: When required by law or to protect our legal rights.
- Business Transfers: In case of a merger, acquisition, or asset sale, your information may be transferred.
- Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but some features of the Website may not function properly. - Data Security
We implement security measures to protect your information. However, no data transmission over the internet is 100% secure. We encourage you to take precautions when sharing personal information online. - Your Rights and Choices
Depending on your jurisdiction, you may have rights to:
- Access, correct, or delete your personal data
- Opt out of marketing communications
- Restrict processing of your data
- Withdraw consent at any time
- Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies. - Children’s Privacy
Our Website is not intended for children under 13. We do not knowingly collect personal information from children. - Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. - Contact Us
If you have any questions about this Privacy Policy, please contact us at: Lunatus Healthcare
[email protected]
+971 4 375 7400
Unit 2901, Cluster X2, JLT, Dubai, UAE
Lunatus Healthcare is the official distributor for Pantogar in the UAE. Under agreement with parent company MERZ.
